Warranty
An important part of our company's work is ensuring that all supplied products are covered by the manufacturer's official warranty.
Goods are accepted for warranty repair under the following conditions:
- The product has no mechanical damage, and the warranty seals and labels are intact.
- Documents confirming the purchase are provided.
- The product is complete.
Please also note that, upon receipt, the buyer must check the completeness and appearance of the product for physical defects (scratches, cracks, chips, etc.) and report any problems to our company within one business day.
Warranty service is not provided if:
- The product shows signs of mechanical damage or opening.
- Factory seals have been broken or our company's warranty labels are missing.
- The conditions for operation, transportation, or storage have been violated.
- Repairs were carried out by persons who are not employees of an authorized service center.
- The product was connected incorrectly, causing electronic components or printed circuit boards to burn out.
- Non-original components were used.
Detailed warranty terms can be found in the documentation supplied with the purchased product.
