Public Offer Agreement
1. General Provisions
1.1. This document is the Seller's official offer to enter into a distance sales agreement for goods.
1.2. In accordance with Articles 633, 641 and 642 of the Civil Code of Ukraine, if a natural or legal person (hereinafter the Buyer) accepts the terms of this offer, that person accepts the offer.
1.3. Acceptance of this offer means:
– placing an order on the website;
– paying an issued invoice;
– agreeing to the terms of the order in any other way.
1.4. From the moment of acceptance, this offer constitutes an agreement concluded between the Seller and the Buyer.
2. Subject of the Agreement
2.1. The Seller undertakes to transfer ownership of the goods to the Buyer, and the Buyer undertakes to pay for and accept the goods under the terms of this agreement.
2.2. The name, quantity, price and other characteristics of the goods are specified in the invoice or the Buyer's order.
3. Order Procedure
3.1. The Buyer may order goods:
– through the Seller's website;
– by email;
– through messengers or other communication channels, if agreed by the Parties.
3.2. After receiving an order, the Seller may issue an invoice for payment.
3.3. Payment of the invoice signifies the Buyer's full agreement with the terms of this agreement.
4. Payment for Goods
4.1. Payment for goods may be made:
– by full advance payment to the Seller's account;
– by cash on delivery upon receipt of the goods (if agreed by the Parties).
4.2. In the case of cashless payment, the goods will be dispatched after the funds have been credited to the Seller's account.
5. Conditions for Dispatch of Goods
5.1. Goods are dispatched after the following conditions have been met:
– the Buyer has paid the invoice in full or dispatch by cash on delivery has been agreed;
– the Buyer has provided a power of attorney to receive the goods or signed the documents through the Vchasno electronic document management service;
– collection at the office by the company's director with its stamp.
After receiving the goods, the Buyer signs the delivery note, including through the Vchasno electronic document management service, no later than five banking days from the date of receipt.
5.2. If a power of attorney is not provided or the documents are not signed through Vchasno, the Seller has the right to suspend shipment.
5.3. Goods are delivered by carriers (Nova Poshta or other delivery services) at the Buyer's expense, unless otherwise agreed by the Parties.
6. Warranty
6.1. The warranty period for the goods is 12 (twelve) months from the date the goods are transferred to the Buyer, unless otherwise stated in the manufacturer's documentation.
6.2. The warranty covers manufacturing defects only.
6.3. The warranty does not cover:
– mechanical damage;
– improper assembly, installation or connection;
– violation of the operating rules;
– independent repair or interference with the design of the goods;
– use of the goods other than for their intended purpose.
7. Return of Goods
7.1. If the Buyer is a natural person, they have the right to return the goods within 14 calendar days of receipt in accordance with the Law of Ukraine “On Consumer Protection”.
Returns of goods by legal entities and individual entrepreneurs (ФОП) are not provided for.
7.2. To return goods, the Buyer must provide:
– a return request;
– a document confirming the purchase (an invoice or a delivery note);
– the goods complete, with no signs of use or damage;
– the original packaging, with no signs of use or damage.
7.3. Funds are refunded within five business days after the Seller receives and inspects the goods.
7.4. The Buyer bears the cost of shipping returned goods, unless otherwise agreed by the Parties.
8. Liability of the Parties
8.1. The Parties are liable in accordance with the applicable laws of Ukraine.
8.2. The Seller is not liable for delivery delays caused by the carrier.
9. Other Terms
9.1. The Seller has the right to change the terms of this offer without prior notice.
9.2. A new version of the agreement takes effect when it is published on the website.
9.3. All disputes are resolved through negotiation and, if no agreement is reached, in accordance with the laws of Ukraine.
